Thank you for choosing www.dazzlingduds.com! We are committed to providing you with high-quality products and a pleasant shopping experience. If you are not completely satisfied with your purchase, we will be happy to provide you with a return and refund service. Please read the following policy carefully.
Return Eligibility
You can request a return within 30 days of receiving the product. Items that meet the following conditions are eligible for return:
Items must be in new condition, unused, unwashed, and with original tags and packaging.
Please include the original order confirmation email or fill out the return request form when returning the item.
Refund Process
Once we receive your return request, we will review your request within 5 business days and notify you of the review result by email.
Refunds will be processed through the original payment method. The processing time depends on your payment channel, and it usually takes 5 business days to be credited to your account.
Please note that shipping costs are not covered by refunds unless the item is returned due to quality issues or the wrong item was sent.
Return Steps
Please follow the steps below to request a return:
Contact our customer service team with your order number and the reason for the return.
Customer service will provide you with a return address and instructions.
Pack the item securely and attach the order confirmation email or return request form.
Send the item back with a courier that is suitable for you. We recommend using a trackable mailing method.
Return shipping costs
For returns due to customer reasons (such as unsuitable, color mismatch, etc.), the shipping costs are borne by the customer.
For returns due to quality issues or wrong items, the shipping costs are borne by us.
Special items
The following special items cannot be returned or exchanged:
Customized items or special orders
Discounted or clearance items (depending on promotions)
Notes
The customer is responsible for any damage or loss of returned items. Please pack the items properly when returning them.
If the return does not comply with this policy, it may affect the processing of the refund.
Contact us
If you have any questions or need help, please contact us through the following methods:
Customer service email: shoplocal@dazzlingduds.com
Thank you for your support of www.dazzlingduds.com! We look forward to continuing to provide you with quality products and services.